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Forum Discussion
What happens to my files when I cancel my subscription?
Hi, what will happen to my Files if I cancel my subscription? I have dropbox plus and the number of GB I keep there is more than the limit of the non-paying versions. There are also many important f...
Nothing happens to your files when your subscription expires. At most, if you're over your storage quota when your subscription expires you simply won't be able to sync your files, but they'll remain accessible through the Dropbox website. Your files are not deleted or removed from the account.
If you're no longer seeing your files, something else is the cause.
If I buy now 2 TB option, and I pay montly that amount in my case 99 dkk, what happend when this 2 TB will be full, because I don't expact to least so long because now all the pictures and videous are big...
I just got an email that my plan will be downgraded. I don't need Dropbox anymore, although I need access to the files I have on it.
Will I lose all the files unless I continue wit the current plan?
Right now I use 650 GB out of the (new plan's storage) that is 2 GB.
Thank you,
- Rich
Super User II
Amsanda111999 wrote:
Will I lose all the files unless I continue wit the current plan?
You won't lose access to your files if you downgrade. You just won't be able to sync anymore, and you won't be able to add or modify files in your account. Your files will remain accessible both on the Dropbox website and the files that are synced on your computer.
If your account remains idle for more than a year then it could be deleted due to inactivity. If this happens your files would be deleted as well, without the means to recover. If you plan on leaving files in your account, make sure you sign in regularly.
