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Forum Discussion

alessio b.5's avatar
alessio b.5
New member | Level 2
5 years ago

What happens to my files when I cancel my subscription?

Hi, what will happen to my Files if I cancel my subscription? I have dropbox plus and the number of GB I keep there is more than the limit of the non-paying versions. There are also many important f...
cancellations
Dropbox Plus
FAQ
Storage space
  • Rich's avatar
    Rich
    6 years ago

    Nothing happens to your files when your subscription expires. At most, if you're over your storage quota when your subscription expires you simply won't be able to sync your files, but they'll remain accessible through the Dropbox website. Your files are not deleted or removed from the account.

    If you're no longer seeing your files, something else is the cause.

driemer5981's avatar
driemer5981
Explorer | Level 4

I no longer want to use Dropbox.  How do I make sure that none of my folders/files are deleted from my PC when I discontinue?

If I understand how Dropbox works currently everything is on the Cloud for backup but will I lose my folders/files from my hard drive or will they still be accessible to me.  My husband is extremely upset that certain files transferred to Dropbox and didn't stay private.

Help!

 

Vibhuti's avatar
Vibhuti
Explorer | Level 4
4 years ago

what will happen to my data ,if i don,t pay dropbox after few months ? Will it be deleted simultaneously or what can happen ?
I have not bought the dropbox plan but I got 100 gb FREE with my acer laptop. PLS HELP 

REGARDS 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Happy Thursday Vibhuti, I hope you're doing well.

    I've merged you into this thread, since your question is similar to the OG.

    Even if your promotional space expires, your files are safe. 

    Take a look at what has been mentioned above, and let me know if you need any other help.
    • Vibhuti's avatar
      Vibhuti
      Explorer | Level 4
      4 years ago

      Hi Megan 

      Thanks for reply dude,

      But i have a doubt.

      What all functions we can use after we stop paying Dropbox ?

       

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