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Forum Discussion
What happens to my files if I don't renew my plan?
I'm curious what happens to my files if I choose not to renew my subscription, or fall on hard times and am not able to renew?
For example, say I purchase the 3TB plan. I spend the time to uplo...
Hi martymartyr1,
You are asking what's going on when you get in over quota in fact. In such a case you ability to sync your files and to update them will be disabled. The only way to touch your files will be to download them using your web browser and, if you want, to delete some of them (again using web browser only). All your files will stay there until you delete them or delete your account (either intentionally or as result of inactivity). All free account are automatically removed (together with all their content) if no any activity registers for past year back till any moment. Once such a moment comes up..., say goodbye to your files. In other words, just keep accessing your account regularly using your web browser to prevent deletion even if you don't need to do anything. Once you renew your subscription all features will get back.
Hope this clarifies matter.
