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Forum Discussion
Danabccrrfoxvalley
4 years agoExplorer | Level 4
Unknown credit card charge on basic free account
I received a charge on our credit card for $81 and all it says on the description is "DropBoxIncCodCordspro San Francisco CA". I have a free basic account. I would like to know where this is coming f...
- 4 years agoThanks for the update and I hope you had a great weekend!
Can I reach out to you via email on the address you have here on the Community, so we can look at this more closely?
Let me know!
Metalltant
Explorer | Level 3
Hello! Can you explain what "DropBoxIncCodCordspro San Francisco CA" means? I received the same transaction description. The fact is that I did make several transactions, but I don't remember the amount that was accompanied by this cipher. I'm currently in the process of improving my credit through www.greedyrates.ca. And I need to know the exact information about all my expenses. I'm sure I didn't make this payment myself, so I want my money back as soon as possible.
Jackson
3 years agoDropbox Staff
Hi Metalltant, thank you for posting.
Can you see a transaction ID on that charge, after DROPBOX*?
If you can, you should be able to look for it using our lookup tool.
I hope that helps!
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