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Forum Discussion
Unknown credit card charge on basic free account
I received a charge on our credit card for $81 and all it says on the description is "DropBoxIncCodCordspro San Francisco CA". I have a free basic account. I would like to know where this is coming f...
- Thanks for the update and I hope you had a great weekend!
Can I reach out to you via email on the address you have here on the Community, so we can look at this more closely?
Let me know!
Hello! Can you explain what "DropBoxIncCodCordspro San Francisco CA" means? I received the same transaction description. The fact is that I did make several transactions, but I don't remember the amount that was accompanied by this cipher. I'm currently in the process of improving my credit through www.greedyrates.ca. And I need to know the exact information about all my expenses. I'm sure I didn't make this payment myself, so I want my money back as soon as possible.
- Jackson
Dropbox Staff
Hi Metalltant, thank you for posting.
Can you see a transaction ID on that charge, after DROPBOX*?
If you can, you should be able to look for it using our lookup tool.
I hope that helps!
