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Forum Discussion
TQ99
3 years agoNew member | Level 2
Storage space
I am a free account user with just the basic 2 GB of space. My computer shows I have 715MB and my dropbox app also confirms I have 1.8GB unused space. So why am I getting messages saying my Dropbox ...
- 3 years ago
What does www.dropbox.com/home show in terms of files? Is that the same as on your machine?
What about www.dropbox.com/account/plan ? That is the quota that matters
Mark
Super User II
What does www.dropbox.com/home show in terms of files? Is that the same as on your machine?
What about www.dropbox.com/account/plan ? That is the quota that matters
sapelzin
3 years agoExplorer | Level 3
My account says that I'm using 54gb of space, but the files shown are using less than 2gb. All was fine before I was asked to trial a paid account, and the trial expired.
- sapelzin3 years agoExplorer | Level 3
- Megan3 years agoDropbox Staff
Hi sapelzin, how are you today?
When you access your plan page, you can find a breakdown of all your content. Do you have any shared content that's taking up space to the account?
What do you see on your home page?
- sapelzin3 years agoExplorer | Level 3
Thank you for your response. My plan page says that I'm using 54 gb. When I look on my mac, it says the files take up 344mb of space. The same files are listed on my mac and on my Dropbox home page.
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