We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

jlrobinson75's avatar
jlrobinson75
New member | Level 2
2 months ago

How can I confirm that I cancelled my subscription?

It is fascinating that a post says Dropbox is here for 24/7 support. Of course, this only applies if you are a paid customer and that is ! How do I know if I need to be a paid customer if I cannot un...
cancellations
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey jlrobinson75 - thanks for using Dropbox and welcome to our Community.

 

Can you please let us know what exactly is troubling you or what were the questions you had?

 

As for cancelling your subscription, you can confirm if it's cancelled by taking a look at your plan tab.

 

When it comes to your support options, you can find more information here.

 

I hope this helps a tad and please keep me posted. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions