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Caro27's avatar
Caro27
New member | Level 2
2 years ago

Paid for subscription, then paid again

I have been paying subscription after upgrade in December but somehow not linked to my Dropbox account. I have just upgraded again but need to cancel the other one.
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  • Caro27's avatar
    Caro27
    2 years ago
    I think the first directly through the app then today via the email. I think I may have gone through a different email so that is what the problem was. I just realised. I canceled the December one and got confirmation when I upgraded today so I think it’s okay. Thankyou.
Caro27's avatar
Caro27
New member | Level 2
I think the first directly through the app then today via the email. I think I may have gone through a different email so that is what the problem was. I just realised. I canceled the December one and got confirmation when I upgraded today so I think it’s okay. Thankyou.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Glad to hear you were able to resolve this issue, please let me know if you have any further queries in the future.

 

Enjoy the rest of your week!

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