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prito's avatar
prito
New member | Level 2
2 months ago

My free trial for Dropbox Plus is ending and I can't change the billing cycle

Hi, I'm on free trail for Dropbox Plus which ends soon and i want to be on the monthly plan once my trail ends. When i was signing up for dropbox trial, I selected the yearly subscription. I'm afraid...
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  • Rich's avatar
    Rich
    2 months ago
    prito wrote:

    I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost

    It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.

prito's avatar
prito
New member | Level 2

Is there no other way besides cancelling it? I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost (I am assuming) when I cancel the trail

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
prito wrote:

I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost

It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.

  • prito's avatar
    prito
    New member | Level 2
    2 months ago

    Thanks! I didn't lose anything 

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