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Forum Discussion
devynosborne
3 years agoExplorer | Level 4
Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question.
My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the...
- 3 years ago
devynosborne wrote:
But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard.
While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal.That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
Denniz
Explorer | Level 4
Rich
I have been a LONG time Dropbox user. I had my personal basic and plus linked and switched back and forth without a hitch. Boom all of a sudden a month of so ago it just stopped working.
I wish ( may be I lost the message) someone would have given us heads up that this is not going to work.. It has led to a lot of confusion as I had no idea they changed this and they keep on using the word business ( when plus was a professional account) now the terminology is changed… Go figure.. PLUs is now first tier personal account !!!!
At any rate, just wanted to share in the even other linked accounts users are in my situation.
Rich
3 years agoSuper User II
Denniz wrote:
... they keep on using the word business ( when plus was a professional account) now the terminology is changed… Go figure.. PLUs is now first tier personal account !!!!
The terminology hasn't changed in years. Basic, Plus and Professional accounts have always been personal accounts (i.e. an account intended for an individual). Dropbox has, on one of their plan comparison pages, grouped Professional in with Business because it shares some features with the Business plans, but it is still a personal account.
The last time the personal plans changed was likely in 2017 when the plan formerly known as Pro was renamed to Plus, then sometime later the new Professional plan was introduced with more storage and additional features.
- Denniz3 years agoExplorer | Level 4
Thanks for clarifying. I understand now that the terminology had not changed. But they did change the options for linked accounts which was my may area of confusion
At any rate, thank you for taking the time to explain.
D
- James JAMS2 years agoNew member | Level 2Can a single user not be a professional or a business? What you are doing is not carring about or helping the entrepreneur or small business of one (which there are many) and only supporting large business or businesses.
Plus & pro should be business accounts, and these larger super expensive account, maybe call them "Enterprise" or something signifying a larger need for users or data and give the little man (or woman) back their power!
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