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I've paid for my plan's renewal, but my account was downgraded instead.
Billing and charge of subscription plan has not been processed through my Master Card. Please note, that the actual payment of the changed 119.88 Euros by PayPal DROPBOXINTE Ref. N235314369001GB has ...
Nancy
Dropbox Staff
Dropbox StaffI’m sorry to hear about the situation, samanthaBM. Let’s have a look into this.
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ClosedID #24397151 Created 10/22/24, 03:59 PM
SM
Samantha Brunella Medugno22 days ago
MAIL samanthabmedugnoATgmailCOM
Cardholder name: Medugno Brunella
First 6 of credit card number: 530558
Last 4 of credit card number: 281C6
Billing postal code: 1970
Date: Mon
Oct 21 2024 00:00:00 GMT+0200
Amount charged: 119.88
Issue details: Hello dear dropBox Team
The payment is pending, the transaction should be transpose in a day or two's time. I'm
sorry for the delay, with my best regard Miss Medugno Brunella Samantha on today's day
the Tuesday twenty-two / October 2024 Bruxelles BRX Flanand Brabant VBR Belgium BE - EU
Europe having sent this short electronic correspondence to you.
This is the last entry I have found about the made payment. I do not understand how and why you are going on about not made payments. DO PLEASE RESPOND OR LEAVE AN USABLE E-MAIL ADDRESSE TO THE CUSTOMER SERVICE, ACCOUNT BILLING AND SUBSCRIPTIONS. Thank you
Data as read from picture I made changed 119.88 Euros by PayPal DROPBOXINTE Ref. N235314369001GB has already been processed on the 21. October 2024.
