We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

AnnetteES's avatar
AnnetteES
Explorer | Level 3
2 years ago

Invite to my Employers Dropbox wanting me to subscribe or upgrade

I had access to my employer's account but it was linked to an old email address I no longer have access to.  Now my Boss has invited me to join his Dropbox folder again to my personal Dropbox account...
  • Nancy's avatar
    Nancy
    2 years ago

    Hey AnnetteES!

     

    Is it possible that you have a linked account? If you go to 'All files' and click the avatar in the top right, is there an option 'switch accounts'? If there is a connected account, what plan is it currently under?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!