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Bales's avatar
Bales
Explorer | Level 4
4 months ago

I'm unable to link a new device, as it counts as duplicate and exceeds the 3-device limit.

Hi All,  I have been a Basic Plan user for years. Have 3 legit decices. Just deleted 1 and added a new one. Dropbox is counting the new one twice now, so I cant have 3 devices.  Their ChatBot has ...
Plans
  • Mark's avatar
    Mark
    4 months ago

    Unfortunately the only way to get devices back on is to unlink so you are below the three. 

     

    If you unlink the wrong one you can re-add it back on 🙂

    So if you do happen to unlink the wrong one its fine, it will stop it working temporarily but you can just relink. 

Bales's avatar
Bales
Explorer | Level 4

Thanks for fast reply, Nancy. I think I tried that with no progress, but will check and revert to you shortly.

B

Bales's avatar
Bales
Explorer | Level 4
4 months ago

 

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