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Forum Discussion
I'm on Basic, even though I'm being billed by iTunes, and I can't upgrade via the website either
so for starters my subscription is done through itunes/the app store. i keep getting emails that they are renewing and making me pay for the subscription but when i go into the dropbox app, it doesn’...
Hi laniiseee, let's see what we can find on this!
Could you try restoring your purchase from your Dropbox app on your Apple device, by following these steps?
In your Dropbox app, tap Account.
Tap on the gear icon at the top of your screen to access your settings.
Tap on Restore purchases, which should activate your last upgrade.Keep me posted!
yes it does!
Megan
Dropbox Staff
Dropbox StaffHi laniiseee, let's see what we can find on this!
Could you try restoring your purchase from your Dropbox app on your Apple device, by following these steps?
In your Dropbox app, tap Account.
Tap on the gear icon at the top of your screen to access your settings.
Tap on Restore purchases, which should activate your last upgrade.
Keep me posted!
