We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Niamhco's avatar
Niamhco
New member | Level 2
4 months ago

I was charged on my Amex and want a refund

Dropbox charged our Amex card yet there is no bill and we never received a notification.
cancellations
FAQ
Refunds
jensen11183's avatar
jensen11183
New member | Level 2
4 months ago

This happened to me as well. I only have a basic account that i do not even use. I have tried calling and emailing them numerous times with no response. I am so frustrated!! 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions