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Forum Discussion
I was charged, even though I had cancelled my free trial
Last September, I used the trial period. Today I saw that Dropbox charged me monthly for this fact every month since then, even though I canceled my subscription. Charges don't appear in my dropbox a...
On July 24, I signed up for a Dropbox account
And I chose a plan
I entered credit information and received a one month trial period
During this time I had a chat with the Dropbox team and realized that the plan I had chosen was not suitable for my needs
Therefore, on August 18 - a few days before August 23, I canceled the plan and deleted the entire account
Despite this, on August 23, I received a message from the credit company that a charge of $119.88 was received
I did not receive a receipt for the charge by email and even when I reopened the account on the same email, I did not see a plan or a charge at all
I would appreciate your help
