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Forum Discussion
I wanted to change my billing plan to yearly, but accidentally created a new account instead.
I've been successfully using Dropbox for years now with a monthly billing plan. Lately I saw some offers, that paying yearly is obviously a bit cheaper and wanted to change that. It was a nightmare a...
Hey Nancy!
Thanks for your reply. Will this affect my Data in any way? Should I make a Backup Copy beforehand?
Nancy
Dropbox Staff
Dropbox StaffNo problem, 003lili! The downgrade shouldn’t affect your files; the only thing that’ll happen, if you go over-quota, is that you won't be able to upload new files and syncing will pause on your linked devices until you upgrade your account once again.
Can we also log a ticket for you to look into your new account? We can contact you to the email address you see here.
