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HunterbyDesign's avatar
HunterbyDesign
Explorer | Level 3
3 years ago

I Didn't receive my HP promotion.

I Have just bought my first HP Laptop and installed dropbox to received the free space. However Once all my windows updates finished installing i dont have the space allocation as per the promotion 
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Storage space
anbujeev's avatar
anbujeev
New member | Level 2

HI, 

 

I have recently purchased a new HP 14s FQ series laptop. it was displayed that as part of welcome offer i will get 100GB dropbox for 12 months. after linking my existing account, i can see only 2 GB space, waited for couple of days and still the same. i can also understand many users have same issue, can anyone help here. did anyone received the 100GB space successfully. if there is no such promo why dropbox and HP wasting our time like this.

 

 

thanks,

Jeeva

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey anbujeev, sorry to see you're having trouble with this.

 

Are these the steps you followed to redeem your Dropbox promo from HP?

 

Keep me posted.

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