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Forum Discussion

HunterbyDesign's avatar
HunterbyDesign
Explorer | Level 3
3 years ago

I Didn't receive my HP promotion.

I Have just bought my first HP Laptop and installed dropbox to received the free space. However Once all my windows updates finished installing i dont have the space allocation as per the promotion 
Plans
Promotions
Storage space
Commuter34's avatar
Commuter34
Explorer | Level 3
3 years ago

I recently bought a new hp desktop and bought my son an HP laptop. Both should be eligible for the one-year of 100 GB Dropbox storage. When I signed into my account, there wasn't the additional storage space. Please email me to assist with completing the process for the increased storage, which will help me transfer my files from my old PC to the new one.

 

 

    • Commuter34's avatar
      Commuter34
      Explorer | Level 3
      3 years ago
      Unfortunately, that link didn’t provide any additional storage.

      Thanks.
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi Commuter34! 

         

        I just sent you an email, in order for us to have a closer look into this. 

         

        Reply back to me, and we'll take it from there. Thanks!

    • keelsryan's avatar
      keelsryan
      Explorer | Level 3
      12 months ago

      Hi Mark, Wondering if you could help me out? I'm having the same issue and have followed all the steps in getting started.

      Cheers, Keely

      • keelsryan's avatar
        keelsryan
        Explorer | Level 3
        12 months ago

        Hi,

         

        I bought a new hp laptop this week and followed the steps for Dropbox 100GB promotion but haven't seen it added to my account yet. Does anyone have any words of wisdom

         

        Cheers,

        Keely

  • maher1982's avatar
    maher1982
    Icon for Super User rankSuper User
    3 years ago

    sorry I deleted my reply, i thought u were talking about lenovo offer

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