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Forum Discussion
HP & Dropbox 100GB Upgrade Promotion
Hi, I have 2 issues I am hoping to solve. 1. My new HP notebook was only granted 25GB of upgraded space. I read that it should be 100GB of space. Seeking help to rectify this, thanks. 2. I ab...
- No need for that, Marion. I just sent you an email to the address that's linked to your profile here, on our Community.
Whenever you get the chance, please take a look at your inbox and we'll take it from there.
Walter
Dropbox Staff
Dropbox StaffHey there marionyeoh, welcome to our Community and thanks for using Dropbox!
I'm sorry to hear you're having issues with redeeming your HP promotion.
If you were to swap the email addresses of your accounts, your files wouldn't be affected by this.
That said, if you've already gone through this Help Center article, may I reach out via email to have a further look into this?
Thanks!
I'm sorry to hear you're having issues with redeeming your HP promotion.
If you were to swap the email addresses of your accounts, your files wouldn't be affected by this.
That said, if you've already gone through this Help Center article, may I reach out via email to have a further look into this?
Thanks!
Hi Walter, yes, email is fine. I can't seem to find a link to send an email directly to you. Help?
- WalterNo need for that, Marion. I just sent you an email to the address that's linked to your profile here, on our Community.
Whenever you get the chance, please take a look at your inbox and we'll take it from there.Hi Walter,
I am having issues getting any upgrade with my new HP Notebook. Any chance you can help?
Kevin
Hi there, I am experiencing a similar problem on my HP laptop. I just clicked on the promotion for 100GB for free (for one year), created an account and logged in, and now it says I have only 2GB of space and there's no sign of the promotion any more 😬
Would you be able to help, please?
Thanks!
