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NeedHelp21's avatar
NeedHelp21
New member | Level 2
7 months ago

How to cancel a subscription linked to an email I no longer have access to?

I am trying to cancel a subscription linked to an old work email I no longer have access to (different account than the one I'm using to post this). I have the username and password, but when I log i...
Account Access
cancellations
downgrade
emails
NeedHelp21's avatar
NeedHelp21
New member | Level 2
Thank you for the help. It is the former - just paying through Dropbox.com.
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey NeedHelp21, I just sent you an email, and I'll be happy to see you there.

 

Thanks a bunch!

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