You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How do I change the name on the account of a member of my team?
How do I change the name of a Dropbox for business member? I was able to change only the email address
Hey folks - I hope my message finds you well!
I just stumbled upon this thread and wanted to give you some more context about this.
Members of business teams are able to change their name from their account's settings (from their end) normally while Team Admins don't get this option even if they use the "Sign in as user" feature for security purposes.
In any case, thanks for sending along your feedback! I’ll be sure to pass your comments along to the team for their future consideration.
I hope this helps clear things up and should you have any more questions, please let me know.
Cheers!
So if a member of a shared folder is no longer with an organization, and therefore unavailable to sign in themselves and rename with their replacement's name, it's impossible as admin to remove or rename that member, correct? Specifically, I have a folder shared with a public official who left office years ago and I'm unable to update the new official's name. It's rather embarrassing for the old name to keep popping up. Email address has remained the same., i.e. administrator@city.com.
