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Forum Discussion
How can I renew my account?
How to re-new my dropbox account
Please provide link to make the re new
Megan
Dropbox Staff
Dropbox StaffHey AS40, welcome to our Community!
Just to make sure we're on the same page: Are you currently on a paid subscription, or not?
I need to understand if you wish to purchase a new plan, or simply renew your existing subscription.
Let me know, and we'll take it from there!
we have paid Drop box subscription.
I need renew my existing subscription. pls help
- Megan
Hi AS40, thanks for letting me know more!
Once you upgrade to a paid plan, the renewal happens automatically at the end of your billing cycle.
Would you mind checking your account's plan page, and let me know what subscription you're using? Also, did you upgrade your account directly through Dropbox or through the Apple/Google store?
