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Dark Vader's avatar
Dark Vader
Explorer | Level 4
12 months ago

How can I change my plan from Dropbox Essentials to Family?

Hi,   I am on the essentials plan and would like to change to the family plan.   I do not see the option when I click on the upgrade plan inside Dropbox web portal.   How do I change the ...
Dropbox Family
Plans
Rich's avatar
Rich
Icon for Super User II rankSuper User II
12 months ago
@Dark Vader wrote:

I do not see the option when I click on the upgrade plan inside Dropbox web portal.

How did you originally subscribe to Dropbox? Was it through the Dropbox website or through a mobile device (Apple App or Google Play stores)?

  • Dark Vader's avatar
    Dark Vader
    Explorer | Level 4
    12 months ago

    Dropbox website.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hey Dark Vader, can you change your plan to Dropbox Family through this page?

      • Dark Vader's avatar
        Dark Vader
        Explorer | Level 4
        12 months ago
        Nope, the Family option is not listed.

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