We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ninde's avatar
ninde
Explorer | Level 4
4 years ago

Family manager - Family Plan

Hi everyone,

Can I buy the family plan and then select someone else to be the family manager?

Thank you!

  • Hello, we have an update on this ask.

     

    We now support Family managers allowing other plan members admin privilege, including inviting other team members.

    To do this, go to dropbox.com/account/family, click on the menu next to a family member’s name and select “Grant admin privileges”.

     

    Note: the Family manager who pays for the account will still have some unique ability to manage the billing. 

     

    Hope that helps! 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    Hello there ninde, thanks for checking in. 

    You can get Dropbox Family by selecting the option to change your plan under the Plan tab online.

    As for choosing who the Family manager is, generally, the person who purchases the subscription is by default the Family manager and it can currently be one user. 

    Would you like to have more than one manager for payments or so that they have more control over the plan? 

    Let me know and I'll make sure to get back to you as soon as possible. Cheers!
    • ninde's avatar
      ninde
      Explorer | Level 4

      Hi,

      Thanks for your reply!

      I would like to buy the family plan, and then move the managing to someone else. this person is not very technology friendly, so I would buy the plan, but then that person alone would be in charge. I don't want to be the family manager

       

      Would it be possible?

       

      Thank you!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        Hi ninde, it won't be possible to transfer the ownership of the Family plan to another user, since the payment (and whatever features the plan now has) is only associated with the account that was upgraded.

        If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!