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djn's avatar
djn
Helpful | Level 5
4 years ago

False missleading emails

Just got a email with the Title ":warning:Action requested: ****, your files are about to stop syncing!" Only for it to be a sales email telling me to upgrade my accout The accout has be used to ar...
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akrawitz's avatar
akrawitz
New member | Level 2
9 months ago

I recently ended my subscription because I was only using about 1/1000 of my available space, so it was a waste of money.

 

My free account clearly states that I am currently using 1.68 GB of 3.25 GB.

 

And yet, I keep receiving emails from Dropbox claiming:

ATTENTION: Your Dropbox is no longer syncing files
Adam, since you've downgraded to our Basic plan, you've exceeded your available space of 2 GB and won’t be able to upload new files.
Resubscribe to Dropbox Plus today and rest easy knowing you will get these features back:
• Storing up to 2,000 GB

• Uploading additional files and photos

• Syncing changes across all your devices

 

This is clearly a lie, since I have 3.25 GB available and I am only using 1.68 GB, and my account is syncing just fine. I understand that Dropbox wants my money, but this seems a bit pathetic.

 

Dropbox used to be a legitimate company, but perhaps things have changed?

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