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Forum Discussion
False missleading emails
Just got a email with the Title ":warning:Action requested: ****, your files are about to stop syncing!" Only for it to be a sales email telling me to upgrade my accout The accout has be used to ar...
Chris_J
Super User
Super UserHello djn
Thanks for reaching out here in the Community. We are sorry you feel pressured by Dropbox. As in any business, usually they would advertise for business, since you are using Dropbox for free, they felt you need to be informed that it would stop syncing if over the 2MB. Nothing misleading about it at all, they also realize that a lot of people do not keep in mind how much stuff they keep in their Dropbox folder, and for some, will get frustrated when Dropbox doesn't sync any of their files. Dropbox wanted you to be informed. And yes they did advertised for your money, since they are in a business to get paid, well, hoping to get paid.
Sorry you felt threatened or pressured but thats the world we are in. Everything cost money eventually. We pay for stuff if we value the service. Just ignore the promotional advertising just like any business out there.
Happy Syncing
Such emails are not limited to free accounts. I received a similar notice that I needed to upgrade my account because "You continue to be over your Dropbox storage quota" But when I checked, I'm only using 34 GB out of a 2 TB (paid) limit -- not even close to being 'over my quota'. Is that a marketing quota or an actual quota? Is it OK for the Dropbox marketing department to fudge the truth 'cause it's just marketing? What does that say about the company's commitments to privacy and data security?
