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Forum Discussion
djn
4 years agoHelpful | Level 5
False missleading emails
Just got a email with the Title ":warning:Action requested: ****, your files are about to stop syncing!" Only for it to be a sales email telling me to upgrade my accout The accout has be used to ar...
Megan
Dropbox Staff
Hey rhinotpm, happy Friday!
Is the email you received this message, the same one you use for your Plus plan?
Let me know!
rhinotpm
3 years agoNew member | Level 2
Hi. Yes, I only have one DropBox account.
Edit: It was asking me to update to DropBox Business 3TB.
- Megan3 years agoDropbox Staff
Hi rhinotpm, thanks for the info!
Your feedback regarding this since has been very valuable and I will endeavor to make sure your voice is heard.
It seems this is happening, when your account's quota increases dramatically. I will pass on your comments to the relevant departments so that we can further improve.
If you need anything else, let me know!
- erhwang3 years agoHelpful | Level 5I just got the same email. I’m on the 2 TB paid plan, and have used 1.7 TB. It says “Adding one more file could fill up your account—and keep you from syncing and accessing your files when you need them.”
You really expect me to upload a single 300GB file?
I’ve been a big fan of Dropbox for many years and stuck with them even though cheaper options are now available, but these kinds of disingenuous and underhanded fear-based marketing tactics are very off-putting, and I thought Dropbox was better than that.
Will have to consider moving off the platform when my next yearly sub is up.- niterate3 years agoExplorer | Level 4
Yes, and they'll happily censor or remove posts like the ones I added here a long time ago that were 'dissapeared'... (without telling you so, or giving reason.. ) saying much the same thing.
I wonder how long your post will remain here. For laughs and giggles I'll screenshot this post in context, for future refernece. It's all about the sales narritive and that can't be shown to be 'wrong' or you're censored for bringing it up or expressing a dissenting view point or mentioning it.
Nice, company morals and ethics eh? .. (how do i know this? well i subscribed to the thread, when I responded to the OP, and when people add further comments, I get an email, and I can see mine are just gone .. .. )
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