We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Dropbox Replay Add-on still asks me to upgrade, since I've reached the limit.
Hello! Another dropbox user paid for the Add-on Dropbox Replay and put it on my account so I could upload unlimited files.
This worked.. but after an hour suddenly i got the 'Upgrade now/Limit of 4 files reached' Popup..
Any help?
- Megan
Dropbox Staff
Hi RobinDMSTS, let's jump right into this!
Would you mind clarifying the subscription you're currently using?
Feel free to also send me a screenshot of the error message you get on your end, in order for me to have a visual too.
Keep me posted, and we'll take it from there!
Hi Megan!
--
" Dropbox Advanced
You’re a member of ... Dropbox account. "
So I don't have the Advanced, I have nothing, no subscription.
Team admin has it.
Myself, I do not have a subscription. But I'm member of a Dropbox Advanced account,the owner of that Dropbox Advanced account has paid for the Replay Add On for me.
I inserted screenshots from the error messages!
Thank you for the quick response- Megan
Hey RobinDMSTS, thank you for the fast reply!
Based on the info you've provided it seems that either the add-on was added from the team admin to a different member, or that it wasn't added at all.
Would you mind asking your team admin to double check?
