You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox India - Renewal Failed
Hello from India! Does anyone have a solution on how to renew Dropbox in India. As per the new RBI rule, any subscription based plan over Rs. 5000, needs to be registered with the bank first. I do...
Walter
Dropbox Staff
Dropbox StaffHey Gavin Fernandes, welcome to the Dropbox Community and sorry to hear you're having issues with this.
Would it be OK if I reached out via the email that's connected to your profile here to have a further look internally?
Let me know and we'll take it from there.
Would it be OK if I reached out via the email that's connected to your profile here to have a further look internally?
Let me know and we'll take it from there.
Hi I'm facing the same problem and my account has been downgraded & so has access to vault etc - how do I get the payment to work? thanks!
- Nancy
Hey smi8, thanks for posting about this here!
Can you let me know what type of error message you get if you try to re-upgrade your Dropbox account?
Does the issue persist via different browsers, as well?
- Guys is this solved ? I am trying to buy extra 1 tb storage in my Plus plan...all to no avail. Keeps asking me to upgrade payment method. Any solution ? Managed to renew...BY CHANCE ..the transaction just got through. However the upgrade seems to be a different story. Tried with 2 different cards. No luck.
Hi thank you for responding! I was told I had to select the UPI option - which was then only available in the monthly renewal but I would prefer to do the yearly renewal... for which the credit card option doesn't work...
