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Forum Discussion
inkane
3 years agoHelpful | Level 5
Downgrading from Pro. How to save and download my account's content?
Hi, community, I hope you can help. I have been a Pro subscriber for some years, but am now living on a pension and frankly need to reorganize the way I work. So I have decided to go for Basic, to ke...
- 3 years ago
Hi inkane
Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc.
If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading
inkane
Helpful | Level 5
Super, Mark! I will try this in the morning and will be sure to get back to you! Now, even more hopeful.. Inkane
inkane
3 years agoHelpful | Level 5
Hi, again, I tried, and it worked, folder by folder. Quite super, and very pleased! A new problem, though: I received a message on my screen when sending the downloaded files to my external disk: Are you sure you wish to copy this file without its properties ( or attributes)? The file.... has properties which cannot be copied to the new site.
...
Do this for all subsequent files in the folder? Type Yes/no.
So I wrote no, and checked .. it was photos.. and could not see if any information was gone, but I did not have a very advanced photo software program, so there might be things like photo captions etc and credits that are gone, and which I use on a website I administer.
What do I do with this, Mark? Have good night in Northwestern Europe or otherwize, correspondingly. See you in 10-12 hours' time. Hopefully.. etc..
- Rich3 years agoSuper User II
inkane wrote:
I received a message on my screen when sending the downloaded files to my external disk: Are you sure you wish to copy this file without its properties ( or attributes)? The file.... has properties which cannot be copied to the new site.
This isn't a Dropbox message; it's from Windows. Your files have metadata; extra attributes that are embedded in the file. What the message is saying is that you're copying a file which has file attributes to a file system that doesn't support some of the attributes that your files may have. This is common when copying files from NTFS partitions to drives that are formatted as FAT, FAT32, and other partition types.
This page goes on to explain it further (and better).
- inkane3 years agoHelpful | Level 5
Thank you for the good explanation and the link -- which I chose to ignore.. Reconfiguring.. that is out of my league! Just happy somebody else understands this and can translate, like you are doing. I decided to go with the main suggestion from you both. So today I have been moving several thousand photos, to a large, compact external harddisk. quite efficiently. Now has come the time to delete files once and for all from Dropbox. My new Dropbox life will not be a storage life, but a share with friends life.
Unfortunately a problem with syncing for storage has come up that I need to ask, sorry about that, before I write thank you for the solution! This syncing is so unspecific, it either says all devices, this device or the net only.. not good enough. What if the new storage location gets harmed by a Dropbox instruction?
I thought it would be smart to physically remove the harddisk before I started to work on deleting the 1,8 TB from the Dropbox and my local Dropbox. My backup harddisk seems to be infected with Dropbox code, too, because I cannot remove it with the safe hardware removal . I seem to risk that the new files with identical names can be removed at any time when it is hooked up to the machine.
So-- change the name? I tried, and it would not. I put in a gobetween-file, and hope that works.
But how do I get the thing off from my computer? Without destroying some of the new, safe files and old photos? Is it safe to just remove with the power off?
And how can I turn off the syncing in my Dropbox Basic subscription, which soon will start to run happily with no casualties?
I sincerely hope this is more than gibberish, but maybe useful, there must be other people who go backwards out of their membership.. the wisdom of old age, kiddoes.. Who would have guessed-- go gently out of this good life and delete your files graciously and in a timely fashion.. ??
All the best, inkane
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