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dragonoob69's avatar
dragonoob69
New member | Level 2
9 months ago

Downgrading - what happens with Data?

Hey guys,  I have around 0.5TB data on my 2TB Dropbox. What happens with that 0.5TB data when i downgrade to the free version? Will it all be deleted or will it just not be accessible anymore? (Just...
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Здравко's avatar
Здравко
Legendary | Level 20
9 months ago

Hi dragonoob69,

The data themself are not deleted. You should keep accessing your account and make sure it's not left unaccessed for longer than an year! Non active accounts get deleted (and their content in the same context), so keep this in mind. Since downgrade, you're going to get over quota. When you are in overquota you can still access/download/delete your data (using web browser) but no more able to sync/add data. Ability to sync data may be restored with new subscription or delete some content to fit within account capacity.

Hope this clarifies matter.

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