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Forum Discussion
does downgrading to Basic mean I lose access to shared folders?
Dropbox feels so spammy, scammy and grabby now that I have lost all trust in them and can't find this answer - maddeningly opaque.
I'm using less than 1GB of my $9.99/month Dropbox Plus 2000GB plan and obviously don't need it. But a lot of folders and docs have been shared with me for a work project. If I let my sub lapse to Basic, do I lose access to them? I don't use or need it for anything else. Yet Dropbox has "Recommended" I upgrade to the Professional Plan at $19.99/month plan. Eyeroll. Thank you if you can answer this simple question.
Hi arnna, thanks for posting today.
If you downgrade to a Dropbox Basic plan, you don't lose access to any existing files or folders on your account.
All that will happen is that if the account is overquota when you're on Basic, then files will stop syncing to your account, including those files in shared folders.
If you have any further queries, feel free to message back.
- Jay
Dropbox Staff
Hi arnna, thanks for posting today.
If you downgrade to a Dropbox Basic plan, you don't lose access to any existing files or folders on your account.
All that will happen is that if the account is overquota when you're on Basic, then files will stop syncing to your account, including those files in shared folders.
If you have any further queries, feel free to message back.
Thank you very much Jay.
