We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Deleting licenses
Is way to difficult and convoluted and took much more time than it should have. This is the worst experience I've had with Dropbox. You normally make things easy. This was a pain in the ass, and for ...
We are having the same trouble managing our licenses that's been expressed in other posts. I have contacted Support directly in numerous emails. I received replies, each with a different ticket number, but all with 1 of 2 exact same responses, "I will be having this case reviewed by members of our team who specialize in this kind of issue. They'll review it carefully and we will get back to you as soon as possible." OR "I am currently investigating this issue and will get back to you as soon as possible." In every email I write or reply I include a request to be contacted by phone or be given a name and number to call to address the changes required in our account. Not once has my request been answered.
This has been ongoing for over 2 months. Our Company will not continue to do business with a vendor who is this difficult to work with.
Dropbox, I love your service and product personally and recommended it to my employer. Now you've brought my judgement into question and soured me on your company. I guess Box was right afterall.
Sincerely,
PRussell23
