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pboventure's avatar
pboventure
Explorer | Level 3
2 months ago

Death of subscriber/Refund for the subscription

Hello Dropbox team member I have been struggling for sometime now to get in touch with Dropbox.  I wanted to cancel the subscription of a deceased person.  I have been unable to reach anyone that i...
cancellations
Payments
Refunds
pboventure's avatar
pboventure
Explorer | Level 3

I have tried so many things on your website.  They have not be helpful

please lets just get this resolved.  I am not happy

thank you

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

No worries pboventure  - I've just sent you an email to have a better look internally, so please have a look at your inbox and we'll take it from there. 

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