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Forum Discussion
gailb
3 years agoNew member | Level 2
Changing Country and currency
Please advise if I change country and currency it tells me that my subscription will end and then need to continue, does my data stay exactly where it is? What do I need to do it?
I forgot to advis...
- 3 years ago
Hi gailb
Your data is safe 🙂
You need to wait for the upgrade to fail as well as the few retries that it will do - you get a few days grace before you are downgraded. Then once you are downgraded and you notice syncing stops as your account is now over quota you simply re-upgrade to the correct plan and using new card etc.
Mark
3 years agoSuper User II
Hi gailb
Your data is safe 🙂
You need to wait for the upgrade to fail as well as the few retries that it will do - you get a few days grace before you are downgraded. Then once you are downgraded and you notice syncing stops as your account is now over quota you simply re-upgrade to the correct plan and using new card etc.
- gailb3 years agoNew member | Level 2
Thanks a million so frustrating, I will wait as the first attempt to take money failed .....
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