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Forum Discussion

New member | Level 2

2 years ago

Change credit card informations

Hello I have trouble to change my credit card informations.

How can I fix it ?

Thanks in advance.

Regards

Account Settings

Walter
2 years ago
In that case, you'll just need to upgrade to the plan you like anew Walter

You can do it from our plans page directly.

I hope this helps!

Cecilious
New member | Level 2
2 years ago
More info : I can't change anything and it said "Contact support"
- Walter
  Dropbox Staff
  2 years ago
  Hi there Cecilious, sorry to hear about this.
  
  Could you send us a screenshot of the exact error you're getting so that we can have a visual too?
  
  Also, what plan are you on at the moment?
  
  Keep us posted!
  - Cecilious
    New member | Level 2
    2 years ago
    I had a 2Tb plan but I was late to pay the bill and now I have no plan or at least the basic plan.

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