You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Red Gerran
2 years agoHelpful | Level 5
Can't cancel free trial
I'm trying to cancel my free trial, but I don't have that option. Here's what the instructions say: The "plan" and "manage plan" are completely absent from my options. I then tried to delet...
- 2 years ago
Hey Red Gerran, sorry to jump in here, but I just wanted to mention that it looks like your trial was indeed cancelled, but you'll get to keep the additional quota till the end of the trial period.
Nielo
4 months agoNew member | Level 2
I clicked on Android to look at Dropbox but when i saw an Auto subscription I shut down my phone window without clicking 'accept" I then clicked back in to confirm but there i was with a basic membership, which it said originally rolls over to a paid membership after 30 days. But now i cannot find where to cancel this. Ive followed the help function and the cancel option is not there.
In Australia we are protected by the ACCC which deals with this, ive taken screenshots and when my google account is charged i will be taking in to them, if your in Australia i woyld recommend this
In Australia we are protected by the ACCC which deals with this, ive taken screenshots and when my google account is charged i will be taking in to them, if your in Australia i woyld recommend this
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!