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Forum Discussion
Can't cancel free trial
I'm trying to cancel my free trial, but I don't have that option. Here's what the instructions say: The "plan" and "manage plan" are completely absent from my options. I then tried to delet...
Hey Red Gerran, sorry to jump in here, but I just wanted to mention that it looks like your trial was indeed cancelled, but you'll get to keep the additional quota till the end of the trial period.
i signed up for the basic 30 day free trial plan a couple of days ago on my laptop.. not my phone, using my mastercard details but now want to cancel, i have followed the cancellation procedure but can't cancel it, i go to my aviator, settings, currant plan but cant' do anymore because current plan box which i spose to click on is greyed out, all i want is to cancel the subscription before the 30 days is so i don't get charged monthly therefor after, after this i will delete my dropbox account, if anyone can help from the community feed id appreciate it as dropbox bod is useless information.
How do I cancel my free trial? The instructions tell you to click on Plan tab- this doesn't exist. The chatbot doesn't work and you can't access the help desk if you're not a paying customer. I've emailed for assistance but no reply. I don't have the ability to pay the £98 charge. My credit card company can't cancel the payment until it has been made. Closing the account doesn't seem to work either. Please help!
- Having the exact same problem but no one on here has responded or tried to help, it is stressing me out.
