Forum Discussion

New member | Level 2

6 months ago

Cannot cancel my Dropbox subscription

I am not an idiot. Dropbox will NOT let me cancel my account. What is up with Dropbox?

New member | Level 2

This is happening to me also - what a poor business plan. I am disappointed and do not have time to try and figure out how to get reimbursed.

Dropbox Staff

4 months ago

Hi MK45, are you not able to cancel your Dropbox subscription by following these steps?

What are you seeing when trying to do so?

MK45
New member | Level 2
4 months ago
no I do not see those options- I have been on this for over an hour and am very frustrated. Thanks for trying to help.I will fight to not loose $200 for a subscription I do not use. I needed it for a class. My fault for giving my credit card but I have tried to stay on top and cancel with no luck. I am cynical and suspicious of programs that make it this difficult, do not have a customer service number you can call and the chat is just generated AI

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