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Forum Discussion

Noah Spurrier's avatar
Noah Spurrier
Explorer | Level 3
4 years ago

Can I downgrade my account and keep my bonus space?

I have a "Dropbox Basic" account with bonus space "Granted by Dropboxer". I want to upgrade my account to "Business". If I ever decide to not renew my "Business" account and downgrade back to a "Basi...
cancellations
Dropbox Basic
Plans
Referrals
Storage space
emmasb's avatar
emmasb
New member | Level 2
3 years ago
I accumulated max referral space when I first got Dropbox. Recently I was out of space so I trialled the upgrade to Dropbox plus, and subsequently paid for 1 month after the trial expired. I’ve now sorted my stored items and want to remove plus but when I go to click remove Dropbox tells me I will only have the basic 2GB of space. I definitely had more than that before. How can I go back to the space I had? I don’t necessarily want to delete any more files. Or am I stuck with plus now?
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hi emmasb, welcome to our Community! 

    I've merged you into this thread since the OP has a similar concern to what you had. 

    Feel free to take a look at what has been suggested so far, and let me know if you have any questions. 

    Cheers!

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