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Noah Spurrier's avatar
Noah Spurrier
Explorer | Level 3
4 years ago

Can I downgrade my account and keep my bonus space?

I have a "Dropbox Basic" account with bonus space "Granted by Dropboxer". I want to upgrade my account to "Business". If I ever decide to not renew my "Business" account and downgrade back to a "Basi...
cancellations
Dropbox Basic
Plans
Referrals
Storage space
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff

Hey there Noah Spurrier, thanks for posting your question here!

 

Generally, you won't lose your referrals if you upgrade or downgrade your subscription.

 

They'll be worth 500 MB if you are on a Basic account, in relation to the 1 GB space they are worth if you are on a paid subscription.

 

Once you downgrade, could you go to your Plan tab and see what it reports?

 

Give me a shout with any updates or any other questions, cheers!

SevBox's avatar
SevBox
New member | Level 2
4 years ago

Hello, I have a basic account free with 10 GB (as I had sponsored a lot of people when launching dropbox at the start).

I was wondering if by switching to the paid account and if I have then to cancel, will I find a basic account at 10 GB or the basic account at 2 GB?

Thank you for your help!

 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    Hey SevBox, thanks for checking in with us. 

     

    I moved your post here, where another user asked something similar. 

     

    Have a look at what I mention and let me know if you have any other questions. 

     

    Cheers!

    • SevBox's avatar
      SevBox
      New member | Level 2
      4 years ago

      Thank you Lusil!

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