We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ttbomk's avatar
Ttbomk
Helpful | Level 5
2 years ago

Why did Google block Dropbox?

Hey all! 👋

 

Suddenly Google started blocking access for Dropbox

When trying to download a file from a Google Drive account or create Google Docs documents, an error appears (screenshots👇)!

Everything worked until today.

How to solve the problem?

 

Thanks a lot!
Andrey

 

Error Messages
Google
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    The ability to import files directly from Google Drive is back and working as expected.

     

    Let us know if you still have issues.

     

    Thanks,
    Sam 

  • Ttbomk's avatar
    Ttbomk
    Helpful | Level 5
    2 years ago

    Additional detail :exclamation_mark:️

    In Google settings account , access to Dropbox is provided (screenshot👇)

      • Ttbomk's avatar
        Ttbomk
        Helpful | Level 5
        2 years ago

        Hey Hannah 

         

        Browser cache cleared (Google chrome, Edge). The mistake was repeated.

         

        Regards,

         

  • catdoc's avatar
    catdoc
    Explorer | Level 4
    2 years ago

    same issue here!

    Normal access to Dropbox otherwise, only issue is accessing Google drive via the ellipsis.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Freddydoo, sorry to hear that.

       

      Have you tried any of the troubleshooting steps on this thread?

      • Freddydoo's avatar
        Freddydoo
        Explorer | Level 4
        2 years ago

        Hey Hannah,

        thanks for reaching out. Yes - still the same issue. 

        Dropbox just working fine. In Incognito-Mode I have the same issue. I 

         

        thx

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!