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Forum Discussion

Ttbomk's avatar
Ttbomk
Helpful | Level 5
2 years ago

Why did Google block Dropbox?

Hey all! 👋   Suddenly Google started blocking access for Dropbox When trying to download a file from a Google Drive account or create Google Docs documents, an error appears (screenshots👇)! ...
Error Messages
Google
Third Party Integrations
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    The ability to import files directly from Google Drive is back and working as expected.

     

    Let us know if you still have issues.

     

    Thanks,
    Sam 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Ttbomk, thanks for reaching out to us about this.

 

Have you tried clearing your browser's cache or from a different browser entirely, to see if you get the same behavior?

 

Keep me posted.

Ttbomk's avatar
Ttbomk
Helpful | Level 5
2 years ago

Hey Hannah 

 

Browser cache cleared (Google chrome, Edge). The mistake was repeated.

 

Regards,

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the update here, Andrey.

     

    Did you perhaps install any new browser extensions that might be affecting this?

     

    Do you have access to the Dropbox site as normal otherwise?

    • Ttbomk's avatar
      Ttbomk
      Helpful | Level 5
      2 years ago

      Hey @Hannah 

       

      I have access to Dropbox. 👌

      [link removed]

       

      Regards,

      Andrey

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Freddydoo, have you you tried contacting Google support for more information on this matter?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the video Ttbomk and sorry to see you're also having this issue, catdoc.

     

    Can you also try from a private browsing/incognito window and let me know what you see?

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