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Forum Discussion
kankon
2 years agoHelpful | Level 5
Microsoft 365 can't save edits on files from Dropbox - Android
I can't edit excel files stored on Dropbox from my Android device. instead of saving the edits, a new file gets created every time I save the edited file. this is what happens: 1) I open Dropbox...
- 2 years ago
Hey Hannah, thanks for your reply.
I downloaded a standalone Microsoft Excel app and it solved my problem! using this app I can now save edits of files stored in my Dropbox.
I didn't have the Excel app before, as I was using Microsoft 365 app which can handle all Microsoft files (Excel, word, powerpoint...).
if you want to continue debugging the problem with the Microsoft 365 app, I'll be more than happy to help. I opened an Excel file stored locally on my phone via the Microsoft 365 app, edited and saved it. it didn't save the changes directly but asked me to save a copy and, unlike files in Dropbox, I successfully overwrote the existing file without new file being created.
Clearing Dropbox cache didn't solve the issue.
Most probably it's a bug with the Microsoft 365 app.
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