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Mike4485's avatar
Mike4485
New member | Level 2
2 months ago

I'm getting an error there's an issue with Dropbox and Google's regulations when opening Word files.

Hello,

I am contacting you because when I want to open a Drobox file by doing "open in" Word for example, it displays an error message and how the Dropbox request does not respect Google's regulations (attached is the screenshot of the error message). However, it works very well on my laptop.

I checked and JavaScript is allowed in the browser which is Chrome. Has this already happened to one of you?

Kind regards.

Mike

Error Messages
Microsoft
Microsoft Office
Web
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi Mike4485! Thanks for posting on our forum today. 

     

    Are you getting the same error on multiple browsers/incognito window? 

     

    Other than that, you can attach your screenshot here by clicking on the button below: 

     

     

    Let me know when you have more updates.

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