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Forum Discussion
Google Docs + Safari - not working
I'm trying to use Google Docs with Dropbox and I'm having issues with Safari.
I've created a doc, but when I go to edit it, Safari says:
"Google Sheets needs access
Google Sheets needs to authe...
Daphne
Dropbox Staff
Dropbox StaffHey peeps, thanks for joining us here!
Apologies for the delay KAPINNEY, can you just check within your Safari preferences that cookies are not blocked? You can check out the steps here.
Also, cprice1, can you just confirm for me if you see your Google account is showing as connected within your account settings here?
Looking forward to hearing back from your both!
Having the same issue. I tried setting my default browser to Chrome and everything worked fine as expected, so I doubt the settings are related to my Dropbox/Google account. Hence I concluded the issue is with Safari. I tried turning off "Prevent cross-site tracking" but that didn't do anything, and of course also Cookies are allowed. Also tried clearing the cache, private browser, etc. all didn't work.
Seems to be an issue with Dropbox & Safari.
I'm having the same issue in Firefox as a few weeks ago - asking for access, solved by clearing cache. It's nice to know there's a solution (for me, hopefully others) but kinda annoying to have to do and would be better if this problem hadn't suddenly started cropping up. No real solutions in sight?
Hello. I'm having the same issue as well. Cannot login as it cites user authentication error and then cookies like everyone else here. Incognito doesn't work. I've cleared my cache and still doesn't work. I've tried both chrome and safari and neither of them works for opening sheets.
I tried reaching out to support on dropbox and I'm awaiting word from the team on what I can do. It's been about 8 hours since I've had that interaction and am still waiting for a resolution.
