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mstgrv's avatar
mstgrv
Helpful | Level 6
6 years ago

Google Docs + Safari - not working

I'm trying to use Google Docs with Dropbox and I'm having issues with Safari. I've created a doc, but when I go to edit it, Safari says: "Google Sheets needs access Google Sheets needs to authe...
Desktop
Third Party Integrations
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Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff

Hi KAPINNEY, 

Sorry to hear that Safari is giving you this error. 

We have an onoging discussion with other people reporting the same issue, so I am merging your post there to have all reports in the same thread.

A few questions for you:

  1. Do you get the same issue with other browsers? 
  2. Can you please check your connected apps page here, to see if your Google account is showing as connected there?

Thank you!

 

 

KAPINNEY's avatar
KAPINNEY
New member | Level 2
5 years ago

Google Chrome opens the documents fine, but the MacBook Air (macOS Catalina) fan starts going crazy. It sounds like an airplane is taking off. When you close Chrome and Dropbox, this goes away. 

Safari does not open any Dropbox google sheets/excel spreadsheets. It does work with Dropbox Word Documents. 

Have not tried Firefox. 

Google account is linked in Dropbox. 

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