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AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
FAQ
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    7 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    7 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

DjKarras's avatar
DjKarras
New member | Level 2
8 years ago

Hi,

 

I'm seeing this problem as of late (I would say a week, maybe a bit less). Dropbox is using a huge amount of battery and it's causing a large "Keep awake" time (I attach some screenshots at the end). I tried installing the beta version and it's the same situation.

 

I think it's related to wifi somehow, as the problem seems to be less acute when not on wifi, but I cannot assure that (I cannot correlate the plot of battery drain with the wifi on/off).

 

Any ideas of what could be happening?

 

Kind regards,

Albert

 

 

 

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