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yeyi's avatar
yeyi
New member | Level 2
2 years ago

Can't use OneDrive on Mac, my folders are in another cloud service

I tried to synchronise my Mac with OneDrive, then I got this error message. 

Then I found out that both Desktop and Documents folders are stored in Dropbox like this. 

 

I don't have Dropbox application installed on my Mac. I logged in to the Dropbox webpage and checked the sync settings. There was no Mac connected.  

And under the folder Dropbox on my Mac, I only have these files.

 

How can I fix this problem???

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi yeyi, thanks for bringing this to our attention.

     

    It looks like you have Dropbox Backup enabled.

     

    Could you try disabling it from within the Dropbox desktop application in the Backups tab?

     

    Keep me updated with any progress!

    • yeyi's avatar
      yeyi
      New member | Level 2

      Hi Jay,

       

      Thank you for your comment. I can't do what you suggested, because as I mentioned, I do not have DropBox desktop application on my Mac. it's not installed on my Mac. So there's any way I can disable DropBox application on my computer. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Are you able to restore the default location of those folders from within Finder or the Mac OS settings?

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